Privacy Policy

Effective Date: August 3, 2026

At Proactive Property Care ("PPC," "we," "our," or "us"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we may collect, how we use it, and the choices you have regarding your information.

Information We May Collect

We may collect information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Property address

  • Billing and payment information

  • Service requests and communications

  • Photos or documentation related to services provided

We may also collect limited technical information automatically when you visit our website, such as browser type, device information, pages visited, and general website usage through cookies or analytics tools.

How We Use Your Information

We may use your information to:

  • Respond to inquiries

  • Schedule and provide services

  • Prepare estimates and invoices

  • Process payments

  • Maintain customer service records

  • Send appointment reminders and service updates

  • Improve our website and customer experience

  • Comply with legal obligations

Third-Party Services

To operate our business, we may use trusted third-party providers for services such as website hosting, scheduling, payment processing, customer management, mapping, analytics, and email communications. These providers maintain their own privacy policies and security practices.

Payment Information

Payments may be processed through secure third-party payment processors. Proactive Property Care does not intentionally store complete credit card information on its own systems.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyze website traffic, and enhance the user experience. You may manage cookie preferences through your browser settings where available.

Information Sharing

We do not sell your personal information.

Information may be shared only when reasonably necessary to:

  • Provide requested services

  • Process payments

  • Work with trusted service providers

  • Comply with legal requirements

  • Protect our legal rights

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. While no method of transmission or storage is completely secure, we take reasonable steps to protect customer information.

Service Documentation

During the course of providing services, we may create notes, photographs, videos, or other documentation regarding your property. These records are used to document conditions, communicate recommendations, maintain service history, and support customer service.

We will not use identifiable photographs of your property for marketing purposes without your permission.

Your Choices

You may contact us to:

  • Update your contact information

  • Ask questions about your information

  • Request removal from marketing communications where applicable

Certain records may be retained as required by law or for legitimate business purposes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Contact Us

If you have questions regarding this Privacy Policy, please contact:

Proactive Property Care

Website: https://www.proactivepropertycare.com

Email: hello@proactivepropertycare.com