Terms & Conditions
Effective Date: August 3, 2026
These Terms & Conditions govern the services provided by Proactive Property Care ("PPC," "we," "our," or "us"). By requesting, scheduling, authorizing, or paying for services, you agree to these Terms.
Our Services
PPC provides home maintenance, inspections, preventative maintenance, repair services, consultation, and related property care services. Services performed will vary depending on the customer's selected services, proposal, estimate, membership, or work order.
Estimates
Estimates are based on information reasonably available at the time they are prepared. Hidden conditions, customer-requested changes, or unforeseen circumstances may require revised pricing or scope. Additional work will not be performed without customer approval.
Scheduling
Appointments are scheduled based on availability and may be adjusted due to weather, emergencies, safety concerns, staffing, equipment issues, or other unforeseen circumstances.
Customers are responsible for providing safe and reasonable access to the property.
Customer Responsibilities
Customers agree to:
Provide safe access to the property.
Secure pets and notify us of known hazards.
Maintain working utilities when necessary.
Communicate any concerns regarding completed services in a timely manner.
Payment
Payment is due according to the terms provided on the applicable estimate, invoice, proposal, membership agreement, or service agreement.
Failure to make timely payment may result in additional fees, suspension of services, or other remedies permitted by law.
Recurring Services
Customers participating in recurring service programs will receive the services described in their approved proposal or agreement. Program details may vary depending on the selected services.
Inspections
Unless otherwise stated, inspections performed by PPC are visual and non-invasive. No inspection or maintenance service can identify every existing or future condition, and hidden defects may not be detectable.
Recommendations
Recommendations are based on conditions observed at the time of service. Customers are responsible for determining whether and when to proceed with recommended repairs or maintenance.
Third-Party Contractors
PPC may recommend service providers when appropriate. Customers are free to choose any contractor. PPC is not responsible for work performed by third parties.
Documentation
PPC may create written notes, photographs, videos, measurements, or other documentation related to services performed. Such documentation may be used for customer communication, quality assurance, warranty support, training, insurance purposes, and maintaining service records.
Warranty
Unless otherwise stated in writing, PPC warrants only that services will be performed in a professional and workmanlike manner. This warranty does not cover normal wear, hidden conditions, manufacturer defects, customer-supplied materials, acts of nature, or work performed by others.
Limitation of Liability
To the fullest extent permitted by law, PPC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the services provided. Nothing in these Terms limits liability that cannot legally be limited under applicable law.
Privacy
Customer information is collected and handled in accordance with the Proactive Property Care Privacy Policy.
Governing Law
These Terms shall be governed by the laws of the State of Oklahoma.
Changes
PPC may update these Terms & Conditions from time to time. The most current version will be available on this website.
Contact
Questions regarding these Terms may be directed to:
Proactive Property Care
Website: https://www.proactivepropertycare.com
Email: hello@proactivepropertycare.com